Notion for Support teams
Create exceptional learning experiences for new users
A framework for how I would construct a self-paced online course to teach a Support team how to use Notion.
Check out some of my work below!
Create exceptional learning experiences for new users
A framework for how I would construct a self-paced online course to teach a Support team how to use Notion.
Learn. Stand out. Improve the way you work.
A case study on revamping Ada Support's customer education program; Boosting engagement, driving adoption, and increasing retention through outcome-driven learning paths.
Design and build workflows and visualize results
Check out some videos that I created for a hands-on course on designing and building workflows and visualizing results.
Get attention with a course overview video
This video introduces users to the enablement program they can follow to get skilled in ACL Robotics software. I created the entire end-to-end program, but this video is a nice intro to the work within the program.
Create customer champions through certification
This certification plan is a high-level outline for a social media software company's first certification program.