Katie Cox

Portfolio

Check out some of my work below!

Notion for Support teams

Create exceptional learning experiences for new users

A framework for how I would construct a self-paced online course to teach a Support team how to use Notion.

Training, on your schedule, with Ada Academy

Learn. Stand out. Improve the way you work.

A case study on revamping Ada Support's customer education program; Boosting engagement, driving adoption, and increasing retention through outcome-driven learning paths.

Automate workflows with Results

Design and build workflows and visualize results

Check out some videos that I created for a hands-on course on designing and building workflows and visualizing results.

Get started with ACL Robotics

Get attention with a course overview video

This video introduces users to the enablement program they can follow to get skilled in ACL Robotics software. I created the entire end-to-end program, but this video is a nice intro to the work within the program.

Social media certification

Create customer champions through certification

This certification plan is a high-level outline for a social media software company's first certification program.